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Privacy Policy

The following Privacy Policy describes how we as a data controller collect, use, disclose, and otherwise process personally identifiable information that we collect about individuals ("Personal Data") in connection with the services available from Grab Route ("GR") through the website located at grabroute.com ("Site"). By visiting the Site, you are consenting to the collection, use, disclosure and processing of your Personal Data as described in this Privacy Policy.

On occasion, GR may revise this Privacy Policy to reflect changes in the law, our Personal Data collection and use practices, the features of our Site, or advances in technology. If we make revisions that change the way we collect or use your Personal Data, those changes will be posted in this Privacy Policy and the effective date will be noted at the beginning of this Privacy Policy. If you do not agree with any changes or modifications to the Privacy Policy, please do not continue using the Site. You will be deemed to have consented to any modification of the Privacy Policy when you use the Site after the effective date of the modification.

1. Information we collect

We collect Personal Data about you that you provide to us when using the Site. Personal Data includes your name, e-mail address and selected service, as well as other generic Internet usage related data.

2. Protecting your personal data

To prevent unauthorized access, we maintain reasonable physical, electronic and organizational procedures to protect Personal Data against accidental or unlawful destruction or accidental loss, alteration, or unauthorized disclosure or access.

3. How we use the information we collect

We use Personal Data and other information collected through the Site

(a) to provide you with the requested services (mainly to process and confirm your reservation with our service.)

(b) to provide you with information about our services on the Site and to communicate with you to the extent necessary to provide such requested services,

(c) to contact you in case there is any issue with your booking. This includes faster purchase requests, better customer support.

(d) to contact you to request feedback on your experience with our service.

4. Sharing your personal dat

GR will never share any of Your Personal Data with a third party under any circumstance, unless we are legally obligated to do so by Thai law.

5. Website analytics

Website analytics platforms may be used to collect unidentifiable information for reports such as impression reporting, demographic reporting and interest reporting.

If you wish to contact the GR about privacy issues via email, you may send an email to: info@grabroute.com